Vision. I believe that each individual has inherent dignity and worth with greater potential yet to be realized and expressed.
Purpose. I help people with more fully defining their unique skills and experiences so they can be better understood, appreciated and valued.
Focus. I take care to get the tiniest details right with the documents that I create so that each client's unique value is fully differentiated and unmistakably evident.
Quality. I strive to go beyond what is expected by providing superior quality, and my minimum standard is that I am not satisfied with any document or service until the client is completely satisfied.
Timeliness. Because I fully understand that pursuing employment or satisfying job requirements is inherently time sensitive, I make every effort to complete each client project within the time frame initially specified.
Respect. I greatly respect the opinions and wishes of my clients. I work with them collaboratively in a friendly, open way to ensure their complete satisfaction with the documents and services that I provide.
Integrity. I quote a single, flat fee for most projects, and occasionally an hourly rate for some projects that are difficult to quantify. Either way, I provide each client with a clear fee quote and stand behind it, plain and simple.
Professionalism. The information that clients share with me is held in the strictest confidence. I will always honor the trust that they place in me.